Terms of Sale

Last updated 26 June 2026

  1. Who you are buying from. The Golf Gift Co. is a UK personalised-gift studio operated by Craig Fearn, a UK sole trader (not a limited company, not a marketplace). Email [email protected]. Registered with the Information Commissioner's Office.
  2. What you are buying. Personalised, made-to-order golf gifts — prints and golf-themed keepsakes produced to your specification by our UK print partner (Gelato) and shipped to you, including artwork generated from a photograph you upload, which you preview before printing. Because each item is unique to you, it cannot be resold.
  3. Your order and when the contract is made. Placing an order at checkout is an offer to buy. The contract forms when we confirm your order has entered production — not when payment is taken. We may decline an order if a product is unavailable, a personalisation detail is unreadable, or an uploaded image fails a content check; if we decline you receive a full refund. You confirm your personalisation details are correct — we cannot reprint free of charge where you supplied incorrect details.
  4. Prices, VAT and payment. Prices are in GBP and are the full amount you pay; The Golf Gift Co. is not VAT-registered, so no VAT is added at checkout. Delivery is included where stated. Payment is processed securely by Stripe; we do not see or store your card details.
  5. Your photo / content and what you promise us. When you upload a photograph or supply personalisation details you confirm and warrant that: you took the photograph yourself or own it / hold all rights and permissions to have it reproduced and printed; it does not infringe the copyright, trade-mark, privacy or other rights of any third party; you have the consent of any identifiable person shown; and the content is lawful and not obscene.
  6. Indemnity. You agree to indemnify and hold The Golf Gift Co. harmless against any claims, losses, damages, costs or expenses (including reasonable legal fees) arising from any image or content you supply, including any claim that it infringes a third party's rights or breaches the promises in clause 5.
  7. Content we can refuse, and takedown requests. We may, at our discretion and without liability, refuse, cancel or refund any order, and remove or delete any uploaded image, where we reasonably believe it breaches these terms or any third party's rights, or following a valid complaint or takedown request. If you believe an image has been used in breach of your rights, contact [email protected] and we will act promptly to remove it.
  8. AI artwork. Where artwork is generated from your photo it is an artistic interpretation; it is not an exact likeness and we do not guarantee any particular feature, detail or colour is reproduced. You see and choose the preview before anything is printed. On-screen colours may vary slightly from the finished print. Nothing in this clause reduces your statutory right to goods of satisfactory quality and as described (clause 10).
  9. Your data. We process the photograph and details you provide only to fulfil your order — lawful basis: performance of our contract with you (UK GDPR Article 6(1)(b)). Your image is shared with our print partner (Gelato) solely to produce your order and is deleted once your order is fulfilled and any complaint period has passed. We do not perform facial recognition on your photo and do not use it to train AI models.
  10. Cancellation, returns and your statutory rights. Under regulation 28(1)(b) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the 14-day right to cancel does not apply to goods made to your specification or clearly personalised. As every item is bespoke and made to order we do not accept change-of-mind returns once production has started — we cannot resell a personalised item. This does not affect your statutory rights under the Consumer Rights Act 2015: if your item arrives damaged in transit, or has a print or production fault on our side (a misprint or poor print quality), or is otherwise faulty or not as described, we will reprint or refund it at our cost — contact [email protected] within 14 days of delivery with your order number and a photo. We cannot reprint or refund free of charge where the problem is in the details you supplied (e.g. a misspelt name or a low-quality photo you uploaded) — please check your personalisation and preview carefully before you pay.
  11. Risk and title. Risk passes to you on delivery. Title passes once we have received cleared payment in full.
  12. Our liability. Our liability for any one order is limited to the amount you paid for that order. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law — and nothing in these terms affects your rights under the Consumer Rights Act 2015.
  13. Events beyond our control. We are not liable for delays or failures caused by events beyond our reasonable control (carrier disruption, supplier outages, severe weather, IT failures). Where such an event affects your order we will tell you and offer to wait or refund in full.
  14. Governing law. Governed by the law of England and Wales; disputes subject to the exclusive jurisdiction of its courts. A consumer resident elsewhere in the UK keeps the benefit of any mandatory consumer protections of the law where they live.
  15. Contact. Questions about these terms, or a takedown request: [email protected].

Trading as The Golf Gift Co. — Craig Fearn (UK sole trader), registered with the Information Commissioner's Office.